Privacy Policy

Manugram ("we", "our", or "us") operates the website manugram.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Manugram, you agree to the collection and use of information in accordance with this policy.

Account Information: When you register, we collect your name, email address, and password (stored encrypted).

Profile Information: Information you choose to add to your profile — including gender, birth year, city, and profession.

Family Tree Data: Names, birth dates, relationships, photos, and other details you add about family members.

Usage Data: Pages visited, features used, device type, browser, and IP address for platform improvement and security.

Communications: Messages you send us via contact forms or email.

We use the information we collect to:

• Provide, maintain, and improve the Manugram platform
• Create and manage your account and family trees
• Send transactional emails (account verification, password reset, invitations)
• Respond to your enquiries and support requests
• Ensure platform security and prevent misuse
• Comply with applicable legal obligations

We do not sell your personal data to third parties.

We do not share your personal information with third parties except:

• Service Providers: Hosting, email delivery, and analytics providers who process data on our behalf under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Safety: To protect the rights, property, or safety of Manugram, our users, or the public

Manugram offers a 3-layer privacy system. You control:

• Tree Privacy: Whether your family tree is public, visible to registered members only, or private
• Member Privacy: Individual fields (birth date, contact, address) can be set to public, members-only, family-only, or hidden
• Profile Privacy: Your own profile details and what others can see

We retain your data for as long as your account is active. You may request deletion of your account and associated data by emailing contact@manugram.com. Some data may be retained for legal compliance purposes.

We use essential cookies to keep you logged in and remember your preferences. We may also use analytics cookies to understand how the platform is used. See our Cookie Policy for details.

We implement industry-standard security measures including encrypted passwords, HTTPS, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Manugram is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us and we will delete it promptly.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, email us at contact@manugram.com.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of Manugram after changes constitutes acceptance of the updated policy.

In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of the Grievance Officer are provided below:


Any complaint or concern regarding the processing of personal data or any breach of these terms should be addressed to the Grievance Officer. Complaints will be acknowledged within 24 hours and resolved within 15 days of receipt, in accordance with applicable law.

For general privacy-related questions or requests, contact us at:

Manugram
Email: contact@manugram.com
Website: manugram.com